Is dependent on the various policies of each seller

You can only cancel orders which are unpaid.

You can simply search your item name on the search bar.

You can find your account details under the ACCOUNT page. Here you may update your First name, Last name, Gender, Birthday, Delivery Address and Password.

We accept: 

1. Vodafone M-Paisa Mobile money payments 
2. Master or Visa Debit/Credit Cards

1. If you got an error message on our website, please check your order status. Because we process a lot of payments at the same time, it might take a while before the order status is updated. We hope we can count on your patience and understanding. 
2. For some payment methods, you might get redirected to another page of a third financial party. If you received an error message here, it is best to get in touch with your payment provider directly.
3. Besides, you can visit the ‘Hotline’ tab and input the order number there for further checking.

If you believe duplicate deductions have taken place, you can contact us by mentioning your order number and we’ll refund it between 3 - 20 day.